Customers have agreed to the terms of the agreement for the rate plan they select. The Social Hog will not issue refunds for services already rendered, but exceptions may be made on a case-by-case basis. When requesting a refund, the customer must contact Customer Service and each case will be reviewed. Refunds are not guaranteed and if one is granted, it will only be granted on a prorated basis. Generally, a customer may cancel his/her services with 30 days’ notice to avoid future charges, but are not entitled to a refund of previous payments. The Social Hog cannot and does not guarantee a return of investment (ROI).